"Where do I begin? 'Thank you
for an incredible learning experience' doesn't seem like
nearly enough! Your recent session of 'The Art and Skill of
Public Speaking & Group Presentations' was one of the most
useful and informative sessions I've seen in my almost 20
years of training and organizational development experience.
The Experienced Manager participants of the Aon USA
Leadership Development Program found this class to be
content based, highly participative, and relevant as they
prepare to deliver strategic recommendations to a panel of
Aon senior executives. Many discovered skills and
capabilities they didn't even realize they had. And for
that...I am most grateful to you."
- Talethea M. Best - Director, Aon Leadership Development,
Aon Affinity Insurance Services
"Thank you so much for the motivational Keynote Speech that you gave at PAMIC. The enthusiasm and energy generated during your speech spilled over through the entire length of the Convention. Numerous individuals approached me, whether in the conference room, in the hallway, or on the elevator, to let me know what an excellent choice of Speaker we made. I know for a fact that I was not the only Convention Committee Member to have been approached; you were, also, the subject of conversation at many of the 50 tables at the Dinner later that evening. I am sincerely grateful to have worked with you and hope to have the opportunity to do so again in the future."
- Yoama Pons, AMIM, Vice President, Property Underwriter, Munich Reinsurance America, Inc.
"Carol Kivler came to Tilcon
New York Inc., energized and enthusiastic about working with
us to create a Leadership Development Program. Carol was a
breathe of fresh air. Her background, knowledge and
effective teaching methods gave our managers a "new" set of
tools for each of their tool boxes. Carol continues to bring
to Tilcon a variety of trainings that our managers and
employees benefit from on a daily basis. Carol's teaching
methods are excellent. She holds the participating managers
interest from start to finish. Their feedback has been
positive with each participant taking something away from
the training. Tilcon is pleased with the results of the
trainings and continues to reap the positive results from
Carol's knowledge and teaching style."
- Anne Poltorak, Tilcon
"Thank you for the gift of
you. The concepts that you have introduced in our
organization have 'stuck' surprisingly well. In some
cases your name has become synonymous with many of the
positive concepts and messages that you have brought us.
Like the 'cha-ching' of the bells that you bring to class,
the sound of the name 'Carol' is often the only reminder
that is needed for folks at Micros to remember not to
interrupt each other.
"You've touched almost every
person in our organization and have gained everyone's
respect and confidence. You are both a real person and
a genuine professional."
- Ivanka Olesnycky, Human
Resources Director, Mikros Retail System
"What a dynamic
presentation! We're a group of 'been there, done that' women and
the consensus is that this was one of the most worthwhile
seminars we've ever attended. Each of us took away points that
will help us build successful relationships with the problem
people we encounter every day."
- Greater Somerset
Hills Business and Professional Women - Dealing with
“Having been a customer service rep for over 20 years, I
thought I’d knew it all. Lynette offered an innovative
perspective on what she calls ‘customer satisfaction’.
While worth the investment of time”.
American European Insurance
"I witnessed a professional
breathing life into these principles; I observed a master
practicing her craft. The insight I gained and the seeds that
were planted, by watching Carol, will bear fruit for weeks, even
years, as I practice the techniques I learned in this course."
- Lost Corner
Learning - Train the Trainer
on powerful communication skills was both interesting and
extremely informative. You gave such practical suggestions and
advice that the staff is still talking about how enjoyable you
were to listen to. This was our best staff day yet and we owe a
lot of the praise to you."
- The Arc of New
Jersey - Powerful Communication Skills
everything I could to get out of coming to ‘another waste of
time’ training. Thank goodness, I wasn’t allowed to opt
out! This was so much more than I expected! I will have to
thank my director!”
Rehabilitation - Change Management
"Carol is a
wonderful instructor, she is positive and helpful. She had
herself well-prepared and made it very interesting. Carol used
very good examples and let us release stress through toys and
role-playing. It was neat how she had us interact. Meeting her
made it a memorable day."
- Bell Atlantic-
Telephone Courtesy/Customer Service
course I've attended in 32 years with the department."
"Excellent teacher and presenter." "When can we take another
course with Carol?"
- Department of
Labor, Proofreading & Editing
“Lynette made leadership
training worthwhile! She was delightful, knowledgeable and
Gamesa Corporation -
delivery." "A wonderful motivator." "I learned more in one day
than I would in a college semester."
- Mt. Sinai
Hospital, Executive Skills for Administrative Assistants